Right of Withdrawal (Widerrufsbelehrung)
Last updated: August 27, 2026
You have a statutory right to withdraw from this contract within fourteen days without giving any reason. The German text below is the legally binding version; the English beneath each section is a courtesy translation with no legal effect.
Email address for withdrawal declarations
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: the email address to be named in the Widerrufsbelehrung and in the Muster-Widerrufsformular. support@indo-shop.com is the address the rest of the site publishes; confirm it is the address that should receive withdrawal declarations, because Art. 246a § 1 Abs. 2 requires one and the Belehrung is incomplete without it.]]
1. Widerrufsbelehrung — Right of Withdrawal
German — legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: Muster-Widerrufsbelehrung, Anlage 1 zu Art. 246a § 1 Abs. 2 EGBGB — paste verbatim from the e-recht24 generator. Bracket choices to select there: period starts on receipt of the goods, last item for split shipments; customer bears the direct cost of return; refund by original payment method; refund may be withheld until goods received or proof of return supplied.]]
English — courtesy translation, not legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: courtesy English translation of the Muster-Widerrufsbelehrung above. Not legally binding and must not be generated independently — translate the German text once it is final.]]
2. Ausschluss bzw. vorzeitiges Erlöschen des Widerrufsrechts — Exclusion and Early Expiry
German — legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: § 312g Abs. 2 Nr. 1, Nr. 2 und Nr. 3 BGB — paste verbatim.]]
English — courtesy translation, not legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: courtesy English translation of § 312g Abs. 2 Nr. 1–3 BGB above. Not legally binding.]]
3. Muster-Widerrufsformular — Model Withdrawal Form
German — legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: Muster-Widerrufsformular, Anlage 2 zu Art. 246a § 1 Abs. 2 Nr. 1 EGBGB — paste verbatim, with entity name, postal address and email filled in.]]
English — courtesy translation, not legally binding
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: courtesy English translation of the Muster-Widerrufsformular above. Not legally binding.]]
Download the model withdrawal form (PDF)
AWAITING A LAWYER — NOT YET DRAFTED
[[TODO-ST: public/legal/muster-widerrufsformular.pdf does not exist. It is a separate obligation under Art. 246a § 1 Abs. 2 Nr. 1 EGBGB — the form must be reproducible and downloadable, not only readable on the page. It could not be generated from a placeholder; generate it from the final text.]]